Frequently Asked Questions
Everything you need to know about our premium fabrics and delivery.
What exactly is a 'Jelly Roll' fabric pack?
A Jelly Roll is a curated bundle of 2.5-inch wide by 44-inch long fabric strips, typically containing 40 pieces from a specific designer collection. They are pre-cut to save you time and ensure perfectly coordinated patterns for your quilting projects.
How long does shipping take within the United States?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days to arrive, depending on your location. You will receive a tracking number via email as soon as your fabric ships.
What is your return policy for cut fabric?
We want you to love your purchase. If you receive a defective or incorrect item, we offer a full refund or exchange within 30 days. Please note that once fabric has been washed or cut by the customer, it is no longer eligible for return.
Are your fabrics 100% cotton?
Yes, we specialize in high-quality, 100% quilting-grade cotton. We source our collections from reputable manufacturers like Moda, FreeSpirit, and Riley Blake to ensure the best feel and durability for your home decor and quilts.
Do you offer international shipping?
Currently, we ship to the United States and Canada. International shipping rates are calculated at checkout based on weight and destination. Please be aware that customers are responsible for any local customs duties or taxes.
How should I wash my Jelly Roll strips?
We recommend not pre-washing individual 2.5-inch strips as they can fray significantly. Instead, complete your quilt top and then wash the finished product on a cold, gentle cycle with a color catcher to prevent bleeding.
